
Terms and conditions
Terms and Conditions Zegelringvooru.nl
Article 1 - Definitions
In these terms and conditions, the following definitions apply:
Entrepreneur: Zegelringvooru.nl, established in [city], registered with the Chamber of Commerce under number [Chamber of Commerce number].
Customer: The natural person or legal entity entering into an agreement with the entrepreneur.
Agreement: Any arrangement between the entrepreneur and the customer concerning the purchase of products via the website.
Products: The signet rings and accessories offered on the website.
Website: The entrepreneur's website, accessible via www.zegelringvooru.nl.
Article 2 - Applicability
These terms and conditions apply to every offer made by the entrepreneur and to every agreement concluded between the entrepreneur and the customer.
Deviations from these terms are only valid if agreed in writing.
By placing an order, the customer agrees to these terms and conditions.
Article 3 - The Offer
The offer on the website is without obligation and may be changed or withdrawn at any time.
Obvious mistakes or errors in the offer are not binding on the entrepreneur.
The entrepreneur strives to present the products as accurately as possible, but colour deviations and size differences may occur.
Article 4 - The Agreement
The agreement is concluded at the moment the customer places an order and the entrepreneur confirms it.
The entrepreneur reserves the right to refuse an order or to request additional information.
If a product turns out to be unavailable, the entrepreneur will inform the customer as soon as possible and, if desired, offer an alternative or dissolve the agreement.
Article 5 - Prices and Payment
All prices on the website include VAT and exclude shipping costs, unless stated otherwise.
Payment must be made via the payment methods offered on the website.
The entrepreneur has the right to change prices at any time. Price changes do not affect agreements already concluded.
Article 6 - Delivery and Shipping
The entrepreneur strives to dispatch orders within the stated delivery time.
If delivery is delayed, the customer will be informed as soon as possible.
The risk of damage to or loss of the products passes to the customer at the moment of delivery.
Article 7 - Right of Withdrawal and Returns
The customer has the right to return the order within 14 days of receipt without giving reasons, provided the product is unused and in its original condition.
Personalised products, such as made-to-measure or engraved signet rings, cannot be returned.
The costs of the return shipment are borne by the customer.
After receipt of the return shipment, the purchase amount will be refunded within 14 days.
Article 8 - Warranty and Liability
The entrepreneur guarantees that the delivered products comply with the agreement and the reasonable expectations of the customer.
If a product shows a defect within the warranty period, the customer is entitled to repair, replacement or an appropriate solution.
The entrepreneur is not liable for damage resulting from incorrect use of the product by the customer.
Article 9 - Complaints and Disputes
Complaints about products or services must be reported in writing within a reasonable period after discovery.
The entrepreneur will respond to a submitted complaint within 14 days and will seek an appropriate solution together with the customer.
These terms and conditions are governed by Dutch law. Disputes will be submitted to the competent court in the Netherlands.
Article 10 - Privacy and Data Protection
The entrepreneur processes personal data in accordance with the applicable privacy legislation.
The customer's data will only be used for processing orders and will not be provided to third parties without consent.
The customer has the right at all times to request access to the stored personal data and to have it corrected or deleted.
Article 11 - Final Provisions
If any provision of these terms proves to be void or invalid, the remaining provisions remain in full force.
The entrepreneur reserves the right to amend these terms and conditions. The amended terms apply to new orders after publication on the website.
For questions about these terms and conditions, please contact us via [contact details].
You are most welcome in Zeist, where we will gladly advise you on composing a beautiful signet ring. Plan your appointment here.
